FAQs
Why does my eFinance voucher state it’s been Rejected?
Make sure to read the comment for why it was rejected. We have to reject all submissions to prevent them from being paid by Air Force Financial Service Center (AFFSC) at Ellsworth AFB. If it’s a true reject, we will state what needs to be corrected prior to re-submitting.
I see eFinance has a Forms tab. Can I use it?
The only Form currently accepted through eFinance is the Direct Deposit (FMS 2231) form. Please note that will only update your EFT for RTS vouchers. EFT changes for DTS vouchers must be made within your Profile in DTS. EFT changes for military pay should be accomplished through MyPay. No other Form is currently accepted through eFinance.
There a several tabs within my eFinance profile, do I need to fill out all of them?
The only required tabs are Personal Information and Addresses. We don’t need your Dependents information. The Personal Documents tab can be used for your convenience but not mandatory. The Roles tab is reserved for Finance and those researching travel voucher submissions. There isn’t an eFinance role for Supervisors or AOs.
How do I file a Partial Voucher for 45+ day travel order?
On the first step of creating TDY voucher, be sure to select Initial/Interim Partial Voucher when completing your voucher to allowing for ending in place. You’ll continue to file that type of voucher every 30 days until the end date. After the order has ended, file the Final Partial Voucher.
My eFinance voucher was rejected for missing Statement of Actual Expenses (DD1351-3), what is that? I didn’t see it as an option…
It’s one of the Optional Forms under Package Info in eFinance. Click the “Yes” radio button under Statement of Actual Expenses for the DD1351-3 to populate. This is only used for Travel Orders (DD1610) that state the TDY purpose of IDT Outside of Normal Commute in block 9. No other order type requires a DD1351-3.
I don’t see my supervisor as an option to select within eFinance, why?
In order to show up, your supervisor must first Self-Register for an account in eFinance. As long as his/her profile is assigned to correct unit/base, you’ll be able to select your supervisor. There is no DD2875 or DD577 necessary.
Who can I select as an AO within eFinance?
If someone is an AO within DTS, they can also be selected as AOs withing eFinance.
What is considered a valid receipt?
The receipt must show the company name, date services were provided, unit price of item/service, amount “Paid” and “Amount Due” of $0 or evidence of payment.